Your personal data matters to us. This page transparently explains what information hi99 collects, how it is stored, and the steps we take to keep your data secure.
Last Updated: January 2026A quick overview of the key pillars of hi99's Privacy Policy
All your personal and financial data is protected by SSL/TLS encryption. No third party can read or intercept your information.
Hi99 never sells your personal data to any third party. Data is only shared when required by legal obligation.
Member data is stored on high-security servers. Regular backups and access controls are maintained.
No data is collected beyond what is necessary. Only information essential to providing our services is requested.
You have the full right to update or correct any information stored in your account at any time.
If you close your account, your personal data will be deleted from our systems within the designated timeframe.
By creating an account or using hi99's services, you are agreeing to this Privacy Policy. Please read the full policy carefully.
Hi99 (hi99.bar) is an online betting and gaming platform serving members in Bangladesh. We believe transparency is the foundation of a trustworthy platform — especially when it comes to members' personal information. This Privacy Policy outlines exactly what data hi99 collects, why we collect it, how we use it, and how we keep it secure.
If this policy changes, the updated date will be posted on this page. For significant changes, members will be notified in advance via email or app notification.
Hi99 collects only the information necessary to provide its services. No excessive or unnecessary data is requested. The table below outlines the types of data collected and the purpose of each:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identifying Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account Registration & Notifications |
| Financial Information | BKash/Nagad number, bank account | Deposit & Withdrawal Processing |
| Device & Browsing Information | IP address, device type, browser | Security Verification & Fraud Prevention |
| Gaming Activity | Betting history, login timestamps | Service Improvement & Responsible Gaming Monitoring |
Hi99 uses cookies on its website and app to manage sessions and improve the user experience. Cookies do not collect unnecessary data. You can disable cookies in your browser settings, though doing so may limit some functionality.
Hi99 uses collected data solely for the following purposes:
Hi99 never sells or shares your data with advertisers or unrelated third parties.
Hi99 does not generally share member data externally. However, limited sharing may be necessary in certain specific circumstances:
For deposit and withdrawal processing, the necessary transaction details are shared with bKash, Nagad, Rocket, and banks. This information is used solely to confirm the specific transaction.
If a government or law enforcement authority in Bangladesh makes a formal request under applicable law, hi99 is obligated to provide the relevant information. Outside of this, no data is voluntarily shared with any external body.
Certain trusted technology partners have limited data access for system operations and security. All partners are bound by strict confidentiality agreements.
Hi99 uses industry-standard security technologies to protect member data:
In the event of a security incident, affected members will be notified within 72 hours and necessary actions will be taken.
Hi99 retains member data for as long as the account remains active. When an account is closed or a member requests deletion:
To request data deletion, email us at [email protected] or reach out via live chat.
As a hi99 member, you have full control over your own data:
To exercise any of these rights, contact our support team. Requests are typically handled within 15 business days.
Hi99 is strictly for users aged 18 and above. No one under 18 is permitted to open an account. If we discover that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child has opened an account, please contact our support team immediately — we will act promptly.
Hi99 may update this Privacy Policy from time to time. When changes are made, the revised effective date will be posted on this page. For significant changes, members will be notified via email or in-app notification.
Continued use of the platform after any update constitutes acceptance of the revised policy. We recommend reviewing this page regularly.
For any privacy-related questions, complaints, or requests, please get in touch with us:
We typically respond within 24 hours. Complex matters may take up to 15 business days.
Frequently asked questions about hi99's Privacy Policy