Please read these Terms & Conditions carefully before creating an account on hi99. Everything you need to know about accounts, betting, bonuses, payments, and responsible gaming is clearly set out here.
Last Updated: January 2026Key Highlights of hi99's Terms & Conditions
You must be at least 18 years old to register an account on hi99. Each person may hold only one account.
All bonus offers are subject to specific wagering requirements. Please read the terms carefully before claiming a bonus.
Fast withdrawals via bKash, Nagad, and Rocket. Identity verification may be required for security purposes.
Betting rules vary by game. Once a live bet is confirmed, it cannot be cancelled.
Your information is secure. We do not share personal data with any third parties.
Hi99 is committed to responsible betting. Deposit limits and self-exclusion options are always available.
By registering an account or using hi99's services, you are considered to have accepted all of the following Terms & Conditions. Please read them in full.
Hi99 (hi99.bar) is an online betting and gaming platform for users in Bangladesh. These Terms & Conditions govern the relationship between hi99 and its members. By using the platform, you agree to be bound by all terms set out here.
Hi99 reserves the right to update these Terms & Conditions at any time. The effective date will be updated accordingly, and members will be notified of significant changes via email or in-platform notification. Continued use of the platform after any changes constitutes acceptance of the revised terms.
These Terms & Conditions may be available in both Bengali and English. In the event of any conflict, the Bengali version shall be considered the authoritative text.
You must be at least 18 years old to open an account on hi99. Accurate age and identification details are required at registration. hi99 may request a copy of your national ID or passport for identity verification at any time.
Any account found to belong to a person under 18 will be closed immediately, and all funds in that account will be forfeited.
Each individual may only register one hi99 account. If multiple accounts belonging to the same person are detected, all accounts will be suspended and any bonuses or winnings may be forfeited.
You are required to provide your accurate name, mobile number, and other details at registration. hi99 reserves the right to close any account where false or incorrect information is provided. If your details change, please update them via account settings or contact support.
Keep your password and login credentials strictly confidential. You must not allow any third party to access your account. If you suspect unauthorized access, notify our support team immediately.
Hi99 offers betting on cricket, football, tennis, badminton, and more than 30 other sports. Please verify all details before confirming a bet — once confirmed, a bet cannot be cancelled.
Odds change rapidly in live betting. The odds displayed at the time a bet is confirmed are final. If a bet is voided due to a technical issue, a full refund will be issued.
If a match is cancelled or postponed, bets will be settled in accordance with hi99's policy. In most cases, stakes are fully refunded when a match is cancelled. However, if a certain amount of time has elapsed, settlement may be made including the cancelled leg.
A cash-out feature is available on hi99. The cash-out option may not be available for all bets or at all times. The cash-out value depends on current odds and the status of the bet.
Hi99 regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, which are detailed on the respective offer page.
New members will receive a welcome bonus on their first deposit. This bonus is subject to specific wagering requirements — a set amount must be wagered before the bonus funds can be withdrawn.
Bonus funds cannot be withdrawn directly. Funds become withdrawable only after the applicable wagering requirements have been met.
Deposits on hi99 can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 500. Deposits are generally credited instantly. If there is a delay, please contact support with proof of payment.
Withdrawal requests are typically processed within 1–24 hours. The minimum withdrawal amount is BDT 500. KYC (Know Your Customer) verification may be required before your first withdrawal.
All transactions on hi99 are processed in Bangladeshi Taka (BDT). Transactions in foreign currencies will be converted at the prevailing market rate.
Hi99 believes betting is a form of entertainment, not a habit. We encourage all members to bet responsibly.
To learn more about responsible gaming, visit our Responsible Gaming View page.
Hi99 takes the privacy of its members seriously. Your name, mobile number, and financial details are all stored on encrypted servers. We do not sell or share your personal information with any third parties.
However, hi99 may be required to disclose information in response to a lawful request from law enforcement authorities. For more details, please visit our Privacy Policy Read more.
Hi99 may suspend or close an account for any of the following reasons:
If an account is closed, any eligible balance will be returned to the registered payment method. However, funds may be forfeited in cases of fraud.
If you have a dispute with hi99, please contact our support team first. The team will work to resolve the issue within 72 hours.
In the event of a dispute over betting results, hi99's system logs will serve as the final authority. If a bet is accepted at an incorrect odds due to a technical error, hi99 reserves the right to void that bet.
If you have any questions or need clarification about these Terms & Conditions, please contact our support team. We are available 24/7 to assist you.
For more information, visit our FAQ Page page.
Frequently Asked Questions About hi99's Terms & Conditions